Flipkart.com

Wednesday, September 8, 2010

What is SAP MaxAttention ? : An experience with SAP MaxAttention

MaxAttention is one of SAP's premium services which is gaining a lot of popularity in recent days.

More about MaxAttention
This is a generic service given by SAP, where customer's solution is evaluated holistically. That is a generic review is conducted based on SAP's previously collected benchmark statistics.
For example, SAP resource will look into your SAP system, measure database size, use Early watch reports, analyze your sizing strategy and suggest you if you would need to re size your hardware or system landscape.
They can also look at your Payroll Schema and suggest performance improvements. They can also look at your Interface architecture and suggest if they need to be redesigned to eliminate/combine any interfaces.

My Experience
We are one of the biggest SAP HR implementations and were 18 months through going live with SAP. During the peak business timings (December, March) we had performance problems in the system. Our incident inflow was high and remained almost a constant.

Project Management Office new that sizing is an issue but wanted to know it form horse's mouth before investing in hardware. This is how SAP got into the picture.

Our contract was negotiated to be of 150 man days and obviously with a huge price tag.

The work started with three SAP consultants landing at our support center and working with the support team collecting information from each of the technical teams. (Portal, Payroll, Basis, workflow, Interface, Config).

Meanwhile we had prepared a list of technical issues we were facing and tried to get hem solved with these consultants. As I said, these consultants are with generic skills and we found that we cannot expect immediate expert solutions. But they managed to contact their developers and were able to answer some of our issues satisfactorily.

At the end of four days the team had identified issues and classified them into very High, High Medium and Low severity. We did not have any Very high issues but had many high issues. High issues were discussed and solutions were provided. Medium issues were presented to us later in a document.

The recommendations were maintained in solution manager and were followed up till resolution. As I expected most of the recommendation were from Basis area. As I know it is easy to have bench markings here based on database size, sizing and database growth. But when it comes to business processes and custom solutions designed, it will not be possible to recommend in such a small time frame and hence very few recommendation were given in application area.

They also suggested us to go with SAP's other support services focused on DBMS, Interface etc. As one of my colleague put it, SAP MaxAttention is like visiting a general Physician, and then based on his recommendations we need to go to specialist services.

So in summary do not expect MaxAttention to do a magic and solve all your issues. But it it was an interesting exercise and guided us on further areas to look into in our SAP system.

68 comments:

  1. >> SAP MaxAttention is like visiting a general Physician

    Liked this :)

    ReplyDelete
  2. Consulting team is out of the scene, once the implementation is over. It is only SAP that safeguards or supports the customer post-implementation. This fact cannot be falsified. Good understanding of Max Attention(from Customer's perspective though)...

    ReplyDelete
  3. yes.. ultimately customer's experience matters..

    ReplyDelete
  4. So, if you want to get these amazing and funny gifs animated images, then what are you waiting for.
    But my favorite is the link that tells you about bad
    dates stories, of course they are the funniest.
    While wasting your time watching something marginally funny may actually frustrate you,
    watching truly hilarious movies and shows is an easy way to get laughter into your life whenever you need it.


    my homepage; kalb.it

    ReplyDelete
  5. Sketches are truly fastidious source of lessons instead of wording, its my experience, what would you
    say?

    Also visit my weblog fitness tips of the day

    ReplyDelete
  6. Not only will they have cool items to add to Myspace, they will learn
    something about our country in the process. It's almost always easy to make a joke about the way a cat ends up lying down or sitting. Besides the Funny Facts, the next app which will also give you lots of laughs is Funny Jokes, an app which you can download from Google Play Store.

    Feel free to visit my web-site :: www.publicvanlines.com

    ReplyDelete
  7. Thousands protest in Russia at rallies across the nation.

    I also have to wonder if the evening news shows are more interested in ratings or in
    reporting the real news. These websites can be dedicated to particular type of news like a few websites are dedicated to entertainment narovide the people with
    current world news but they face the barrier of space and time.


    Feel free to visit my web page www.zoocialnetwork.com

    ReplyDelete
  8. People talk themselves out of exercising so easily, and the opposite can be
    so easy. ' The picture is just as worrying for youngsters - by 2010, it's
    predicted 22 per cent of girls and 19 per cent of boys between the ages of two
    and 15 will be obese, with girls under 11 at particular risk.

    What I tell my clients is that they need to schedule their fitness time like it's a doctor's appointment.



    Here is my weblog ... women fitness tips abs

    ReplyDelete
  9. The advantage about the funny pictures is that you can watch them along with
    the family. It seems like the internet today is almost entirely full of nothing but funny pictures and videos that people use to pass their days.

    While almost every cat is a work of aesthetic beauty, they are often animals
    that combine silliness and a fierce disposition.

    Look at my web blog :: lol pictures

    ReplyDelete
  10. Hi there to all, as I am actually keen of reading this weblog's post to be updated on a regular basis. It includes fastidious information.

    Here is my blog :: prnation.org

    ReplyDelete
  11. So just like others, if a person has interest in the fresh news updates, he can surely give a preference to online medium
    for getting familiarity with these topics. Researches have also found
    the Broccoli also contains necessary enzymes such as myrosinase in it.
    I want to mention a part of the Prime Law (Twelve Visions Party)
    which is part of Neothink.

    Feel free to visit my web blog - Latest Daily News

    ReplyDelete
  12. Incredible quest there. What occurred after?

    Thanks!

    Here is my blog :: http://www.tobaccoresearch.org.nz/node/37225

    ReplyDelete
  13. I seldom leave remarks, however i did some searching and wound up here "What is SAP MaxAttention ? : An experience with SAP MaxAttention".

    And I actually do have a few questions for you if it's allright. Could it be only me or does it appear like some of the remarks appear like coming from brain dead visitors? :-P And, if you are posting at other places, I would like to follow anything new you have to post. Would you list of every one of all your community pages like your linkedin profile, Facebook page or twitter feed?

    Also visit my web blog ... click through the next web site

    ReplyDelete
  14. Hi there! I realize this is sort of off-topic however I had to ask.
    Does operating a well-established blog like yours require a lot of work?
    I am completely new to blogging however I do write in my
    diary every day. I'd like to start a blog so I can easily share my personal experience and views online. Please let me know if you have any suggestions or tips for new aspiring bloggers. Thankyou!

    Also visit my webpage: vera wang shoes

    ReplyDelete
  15. Hi there! I knоw this іs somewhat off toρic but
    Ι wаs wondеring if you knew wheгe I could find a саptcha plugin foг my сommеnt form?
    I'm using the same blog platform as yours and I'm having
    problems finding one? Thаnks а lot!


    Here is my pаge - cross country running shoes

    ReplyDelete
  16. I'm really enjoying the theme/design of your weblog. Do you ever run into any internet browser compatibility problems? A small number of my blog visitors have complained about my blog not working correctly in Explorer but looks great in Chrome. Do you have any suggestions to help fix this issue?

    My blog; garnier skin renew dark spot corrector

    ReplyDelete
  17. Fantastic blog you have here but I was wanting to know
    if you knew of any forums that cover the same topics talked about here?
    I'd really like to be a part of community where I can get comments from other knowledgeable people that share the same interest. If you have any recommendations, please let me know. Thanks!

    Also visit my web page - Methadone Treatment centers

    ReplyDelete
  18. Hey there! Quick question that's completely off topic. Do you know how to make your site mobile friendly? My web site looks weird when viewing from my apple iphone. I'm trying to find
    a template or plugin that might be able to fix this problem.
    If you have any recommendations, please share. With thanks!


    My site - lipton diet Green Tea

    ReplyDelete
  19. Hey! This is my 1st comment here so I just wanted to give a quick
    shout out and say I truly enjoy reading your posts.
    Can you suggest any other blogs/websites/forums that cover the same topics?
    Appreciate it!

    Feel free to surf to my webpage; huggies printable coupons

    ReplyDelete
  20. Here again you want to find or even create an angle or slant in which you can take headline news
    and 'incorporate' it into a post you are composing. Talking
    of the walking dead, congratulations to Hugh Hefner, who is getting married at
    age 84 to 24-year-old beauty Crystal Harris. With this online
    store you need not worry about being fooled because the site is accorded security.


    Feel free to visit my web site - latest celeb news

    ReplyDelete
  21. Anyone who needs a new idea to stay motivated should definitely try this.
    Men can follow these health and fitness tips to lose weight and get healthy and
    fit. If the answer is I''''''ll do whatever takes''''''''.


    Look into my web page: click through the up coming post

    ReplyDelete
  22. " Forum Threads " Blog Comments " Corporate Blogging " Social
    Network Profiles " Link Baiting. Stay connected with for the latest tit-bits of pick me up news and cool celebrity pictures. As a consequence it can be contended the media is directing many persons astray moving away from what should be its aim of presenting discerning news and analytic thinking of pressing topics for this celebrity frippery.

    Also visit my page; latest celeb news

    ReplyDelete
  23. " Forum Threads " Blog Comments " Corporate Blogging " Social Network Profiles " Link Baiting. It’s interesting how stars get annoyed when the paparazzi takes pictures of them. As a consequence it can be contended the media is directing many persons astray moving away from what should be its aim of presenting discerning news and analytic thinking of pressing topics for this celebrity frippery.

    Feel free to visit my page latest celeb news

    ReplyDelete
  24. Thanks for sharing this information.It was very nice blog to learn about SAP HR

    ReplyDelete
  25. Appreciate your work, very informative blog on SAP BW. I just wanted to share information about SAP BW Online Training. Hope it helps community here.

    ReplyDelete
  26. Thank you so much sharing this awesome article, If anyone interested in learning in new york or interested in learning in online please visit here - SAP HANA Training in New York

    ReplyDelete
  27. This site has lots of advantage awesome i really enjoyed reading thanks for sharing for grate info ..sap pp training

    ReplyDelete
  28. Nice information with relevant content. Fantastic. Visit Good and excellent article. Keen content. Kindly read Effective post. Extra-ordinary matter. Kindly see sap sd training in vijayawada

    ReplyDelete
  29. I’m not that much of a internet reader to be honest but your blogs really nice, keep it up! I’ll go ahead and bookmark your website to come back down the roadsap training in hyderabad

    ReplyDelete
  30. Since the Spanish and the English are two out of the five most spoken languages in the world, translation between the two is definitely of great importance. As a matter of fact, Spanish to English translation at least three of the world's continents is needed for things like product inserts and labels, education materials, user manuals and instructions, financial documents, websites and information technology – Spanish to English translation services for documents are imperative. In recent times when immigrants don't understand English enough, they require the support of a Spanish translation services. It is just about any relevant material, such as driver's licenses, resumes, birth certificates and green cards, real estate documents and owner titles – the list goes on.

    Useful Links

    Online transcription services
    Precise Transcription
    conference call transcription services
    business transcription services
    corporate transcription
    documentary transcription services
    sermon transcription services
    lecture transcription services
    webinar transcription services
    podcast transcription services
    board meeting transcription services
    psychology transcription services
    insurance transcription services
    media transcription services
    interview typing services
    best transcription services for dissertations
    spanish document translation services
    profitable business ideas for 2021
    What is Transcribing
    Arabic Transcription Services
    French Transcription Services
    German Transcription Services
    Portuguese Transcription Services
    German Translation Services
    Spanish Transcription Services
    Affordable Spanish Translation

    ReplyDelete
  31. We are grateful for your sharing this blog Sap PP admin is the memory-of-data platform. For more information, visit https://kvch.in/best-erp-sap-pp-training-noida

    ReplyDelete